Guarantees that actually mean something.
We don't hide behind fine print. Here's what we put on the line — in plain English, with the actual scenarios we've actually handled.
2-Year 100% Satisfaction Guarantee
We've removed systems. We've issued full refunds.
If you're not completely satisfied with your system within 2 years, we will make it right. Period. Nobody is perfect, and we won't pretend to be. But when we make a mistake — and it happens — we deal with it immediately.
No calls will be dodged. Ever. Let us say that again: no calls will be dodged. Ever.
The experience you have with us has to be amazing. We will settle for nothing less, and we will not pretend to be good at something we're not. No slick sales pitch. Just real, passionate people who will work to ensure you are 100% satisfied.
- Full refund if requested within the 2-year window
- System removal at no charge if you decide it isn't working
- Every call answered by a real human — no call trees
- Direct line to your installation team leader
Permits & Inspections — Always
Every install is permitted. Every install is inspected.
We pull permits on every single installation. And we make sure they get inspected and passed. This is not optional — this is the law, and it's there to protect you.
NEVER let anyone install a system without a permit. We can't stress this enough. An unpermitted installation can void your insurance, create liability issues when you sell your home, and leave you with zero recourse if something goes wrong.
- Permit fees at cost — we don't mark them up
- Inspection scheduled and managed by us, not you
- Certificate of Occupancy / final inspection documented in your dashboard
- Copies emailed to you the same day
Licensed & Insured — By the Book
License numbers and insurance certificates before install day.
Licensed by the State of Florida. Full general liability insurance. Workers' compensation on every crew member. You're protected — by us and by the state.
Licensed by the Florida Office of Insurance Regulation. State contractor license. Every technician is a W-2 employee of the installing company with liability coverage, drug-screened, background-checked, and manufacturer-authorized for the equipment they're installing.
- Florida state contractor license (number disclosed at purchase)
- $2M general liability + full workers' comp
- Manufacturer authorizations for every brand we sell
- Certificates emailed before installation day
Service After the Sale
For the life of the relationship — not 30 days, not a year.
You bought it from us. That means we take care of you. Not for 30 days. Not for a year. For the life of the relationship. When you call, a real person answers. When something needs attention, we show up.
Our warranties are real. They're backed by the State of Florida licensing board and by manufacturers who stand behind their products. This isn't a piece of paper that disappears when you need it.
- 10-year parts AND labor warranty on every install
- Transferable on home sale — adds resale value
- 24/7 emergency line for system failures
- Optional $19/month Comfort Plan for tune-ups + priority scheduling
You don't think about us again.
Your home is comfortable. Your bills went down. It just works. That's the goal. That's the only acceptable outcome.
Start free assessment